Monday, September 29th 2025
Michele Backus is the best. Very knowledgeable and answers all my questions. She is a 10
–BENAY H.
Tuesday, September 9th 2025
My travel advisor was able to provide information that was updated from the time of booking till the time of sailing that guided easy travel for myself and my husband
–Maria K.
Thursday, July 3rd 2025
Our Ireland trip was amazing! Thanks to Michelle Backus everything went beautifully!! I will definitely use her for my next trip!!
–Dawn F.
Thursday, June 12th 2025
Awesome time with awesome people. Thank you
–Steven B.
Friday, June 6th 2025
Michelle planned the cruise for 16 of us. She did an amazing job. She took care of all our needs for start to finish. We can’t thank her enough. We will definitely use her services again.
–Stacey J.
Wednesday, June 4th 2025
Loved our experience with Michele our travel advisor. And appreciate the speedy resolution to the excursion that did not happen due to the vendor no showing. I would definitely use Cruise Planners again in the future.
–Georgette B.
Monday, November 4th 2024
Michele was wonderful and made booking the trip so easy! And our room was great.
–Kasey B.
Monday, May 6th 2024
Fantastic Trip
Friday, March 1st 2024
Michele Backus is the best, always willing to help and answer the silliest questions. Thank you Michele
Tuesday, January 2nd 2024
It was a very exciting experience
Friday, December 22nd 2023
Michele was great. Through her knowledge and experience, we changed our minds about the ship and were thrilled with her suggestions!
Monday, November 13th 2023
This was a last minute vacation plan---within 30 days of sailing and Michele made it incredibly easy and she jumped right in to get everything set up for us! She puts her clients needs first and she cares about ensuring we can get the best deal and trip possible! 
This was a last minute vacation plan---within 30 days of sailing and Michele made it incredibly easy and she jumped right in to get everything set up for us! She puts her clients needs first and she cares about ensuring we can get the best deal and… 
–Denise S.
Monday, October 2nd 2023
Shari did a fantastic job in setting up our family cruise. Everything went off without a single hiccup.
–Glen H.
Tuesday, July 11th 2023
When I book with cruise planners , I am always well informed of the vacation details and have a representative to research any questions I may have. This is an awesome travel agency to do business with.
Tuesday, July 11th 2023
Celebrity Summit staff was extremely professional, efficient and accommodating to any request. I highly recommend celebrity. Staff takes great pride in their job, and it shows through the vacation experience we had. We had a great time!
Monday, May 29th 2023
Michelle makes everything so easy to book the best vacation. She's there to have you navigate the ins and outs whether you are a newbie like I was or seasoned traveler. I appreciated all her experience and suggestions!
Friday, April 28th 2023
Michele from Cruise Planners did an amazing job planning our getaway! She answered every question and took care of every request. Thank you so much Michele!!
Monday, February 20th 2023
The Bliss is a great ship! Thanks to Jackie at Cruise Planners, everything was perfect.
Wednesday, December 28th 2022
Michele makes everything easy she’s like your best friend makes sure everything is perfect and easy
Tuesday, November 15th 2022
Michele is always willing to help and answer questions no matter how 'silly' they are! She is always quick to respond even in the very early morning hours or late at night! She truly cares about her clients!
Wednesday, November 9th 2022
Smoothest trip ever!
Thursday, June 9th 2022
I contacted Michelle last minute to book our 1st out of the country vacation, she very quickly sent me 3 different options to choose from. She made sure we had everything we needed to leave and get back into the US with all the covid protocols. Our resort was absolutely beautiful. We will be using Michelle again. I contacted Michelle last minute to book our 1st out of the country vacation, she very quickly sent me 3 different options to choose from. She made sure we had everything we needed to leave and get back into the US with all the covid protocols. Our…
Friday, June 3rd 2022
Michele planned everything for us. It was great not being burdened with all the details, but on top of that we saved money and got extras we never would have gotten on our own! Thank you Michele!!!
Wednesday, June 1st 2022
Michelle kept in contact with us before, during and after the trip. She was available for all questions and also fun to be with.
Friday, April 15th 2022
No I’ve referred family and friends that have had a great experience, but this would be my first time booking my own well needed vacation.
Tuesday, March 29th 2022
Such a great time and our room was amazing!
Wednesday, January 5th 2022
Michele was very accessible and quick to help us resolve any hiccups that we ran in to. I can't say enough how much I appreciate her!!
Saturday, February 22nd 2020
Michele has been my (our) cruise planner for more than a dozen cruises over 8 years and she is fantastic! She works with me on finding the right cruise for the right dates we want, pays attention to our needs and wants and goes that extra mile, like contacting the cruise director for a special valentines surprise or keeping an eye out for cabin upgrades while saving us money. I highly recommend Michele for all your cruise and travel planning needs!
Bill Barrett
February 2020 Michele has been my (our) cruise planner for more than a dozen cruises over 8 years and she is fantastic! She works with me on finding the right cruise for the right dates we want, pays attention to our needs and wants and goes that extra mile, like…
Monday, July 29th 2019
Thank you Michele for being a great last minute planner and expert listener! You listened to what we wanted in a vacation, stayed on a budget, and did it with no time to spare! My daughter and I made memories that will last our lifetime! Looking forward to the next time I can call you!! Thank you Michele for being a great last minute planner and expert listener! You listened to what we wanted in a vacation, stayed on a budget, and did it with no time to spare! My daughter and I made memories that will last our lifetime! Looking… –Colleen M.
Wednesday, October 10th 2018
Thanks for everything from setup to coordination to answering all our questions and even making me feel calm for my very first cruise.
There was 12 different couples and you organized it with exceptional grace and made the whole process smooth and easy.
Thanks again for everything you did for us and we will definitely use you again in the near future for our bookings on our next trips.
Salutations,
David B Thanks for everything from setup to coordination to answering all our questions and even making me feel calm for my very first cruise.
There was 12 different couples and you organized it with exceptional grace and made the whole process smooth and…
Friday, June 22nd 2018
My recent mother/daughter cruise was perfect on Enchantment of the Seas. I must say I was worried since it's been many years since I've been on a cruise. So much has changed. Michelle guided me with ease, she helped 18 of us coordinate, very professional and always a click or a phone call away. Check In was easy, excursions were perfect all the extras on the boat were amazing. I adored all the staff, kudos! I cant wait to book another cruise. My recent mother/daughter cruise was perfect on Enchantment of the Seas. I must say I was worried since it's been many years since I've been on a cruise. So much has changed. Michelle guided me with ease, she helped 18 of us coordinate, very… –CHERYL C.
Thursday, February 15th 2018
I first booked with Royal Caribbean, then transferred to Michele. She has been amazing with my booking and all the help I needed along the way to the day I departed. She was very helpful, and attentive to our concerns and needs. I went ahead and booked again, and will be using Michele as well. I highly would recommend her services. I first booked with Royal Caribbean, then transferred to Michele. She has been amazing with my booking and all the help I needed along the way to the day I departed. She was very helpful, and attentive to our concerns and needs. I went ahead and… –Dawn M.
Thursday, November 9th 2017
If you need a FANTASTIC travel agent you need to call Michele Backus!!! We are book several trips with her and she is very responsive!! She is extremely thoughtful and makes sure she can do whatever she can to help you have the best vacations ever!! I will never use anyone else!!! SHE IS THE BEST OF THE BEST!!!!! If you need a FANTASTIC travel agent you need to call Michele Backus!!! We are book several trips with her and she is very responsive!! She is extremely thoughtful and makes sure she can do whatever she can to help you have the best vacations ever!! I… –Michelle C.
Monday, October 23rd 2017
âï¸ âï¸ âï¸ âï¸ âï¸
I have worked with Michele on the planning of a few cruises over the past year and let me shout from the rooftops - she is the BEST! Do you ever wish you could have a private concierge to handle every single element of planning a cruise, from selecting a ship and destination, to handling things on board, to tying up loose ends when you get home? Well you CAN! Michele knows so much about the cruise industry, the cruise lines, the ships, and all of the ways to get all of the special perks that you would probably not know about if you didn't use Michele's services.
Plus - she's a wonderful person. No matter what goes down during your cruise planning and cruising process, she's got you covered. There is ZERO reason not to use Michele's services. You'll pay the same price as you would booking directly with the cruise line, plus the amazing concierge level service.
A zillion stars for you, Michele ! Thank you for helping me become a cruise addict :D âï¸ âï¸ âï¸ âï¸ âï¸
I have worked with Michele on the planning of a few cruises over the past year and let me shout from the rooftops - she is the BEST! Do you ever wish you could have a private concierge to… –LAURA M.
Wednesday, February 22nd 2017
Michele Backus is a GREAT Travel Agent!! She worked so hard for us and in addition she got us upgrades and dinner at a fabulous restaurant all at NO Charge to us!! I would use her again for all my traveling needs.
–Patrice P.
Wednesday, October 26th 2016
Thank you, Michele, for the extra surprises and attention to our needs. The goody bag filled with treats waiting for us at the cabin was super fun, as well as the special after dinner drinks! That was extremely thoughtful on your part and it is appreciated! Thanks again for all your help.
Ines Murray
Thank you, Michele, for the extra surprises and attention to our needs. The goody bag filled with treats waiting for us at the cabin was super fun, as well as the special after dinner drinks! That was extremely thoughtful on your part and it is… –Inez M.
Wednesday, June 29th 2016
Thank you for booking our family's trip to Tamarindo, Costa Rica!
Such a relief to have the whole vacation planned out to the tee.
We had an amazing time on their beautiful beaches surfing, swimming and resting. The food was amazing as well! We will definitely be returning to Tamarindo again, and will give you a call when we do, thanks again.
Pura Vida!
Thank you for booking our family's trip to Tamarindo, Costa Rica!
Such a relief to have the whole vacation planned out to the tee.
We had an amazing time on their beautiful beaches surfing, swimming and resting. The food was amazing as well! We will… –MELISSA S.
Monday, August 31st 2015
Thank you for not only helping with our destination to get MARRIED one year ago, but for also helping us plan our anniversary. We love the personal touches you are able to give us and that you are only a phone call away. I don't think we could ever travel any other way but through you! You make it so easy and enjoyable! Thank you for not only helping with our destination to get MARRIED one year ago, but for also helping us plan our anniversary. We love the personal touches you are able to give us and that you are only a phone call away. I don't think we could ever… –Brianna K.
Tuesday, August 4th 2015
This girl just made her final payment on a Transatlantic Cruise in October! Visiting Italy & Spain and sailing home to Florida. Thanks Michele Backus; the bestest travel agent around!
–TARA M.
Sunday, April 12th 2015
Shout out to Michele Backus - the best cruise planner ever! She not only puts up with you changing your mind a hundred times but when you've finally made up your mind - she sends you late night emails with price drops! Oh yeah - oh yeah!
–TARA M.
Saturday, August 9th 2014
I was planning my 1 year anniversary cruise. I got married on the Enchantment ship May 17 of 2013 and unfortunately the travel agent we used only cared about the money not us :( so I did a post on FB looking for a new travel agent to plan our 1 year anniversary on the same ship and my friend Krystal gave me Michele's info. She went above and beyond for me and everything went great! I will definitely be using her again in the future and tell my friends! Thanks so much for making my anniversary stress free!!
I was planning my 1 year anniversary cruise. I got married on the Enchantment ship May 17 of 2013 and unfortunately the travel agent we used only cared about the money not us :( so I did a post on FB looking for a new travel agent to plan our 1 year… –KARI C.
Monday, July 21st 2014
Hi Michelle,
I wanted to thank you so much for your recommendation on the carnival conquest cruise. We had a fantastic week and loved all the ports!
We will keep your contact info for future cruise bookings. Thank you again!
Rosemary Rincon
–ROSEMARY R.
Sunday, July 13th 2014
Michele - a great big THANK YOU yet again for helping us plan another romantical getaway! You're prompt, attentive and find us great deals and I wanted you to know that we appreciate you!
–William B.
Wednesday, July 31st 2013
We just discovered Michelle at Cruise Planners and are very pleased already. We are going to Sandals Resort in Ocho Rios, Jamaica at Thanksgiving. We went there last year and booked through the Sandals website. This year we are using Michelle and the price is better for the same deal and it was much easier to book. We will use her for all vacations now. We just discovered Michelle at Cruise Planners and are very pleased already. We are going to Sandals Resort in Ocho Rios, Jamaica at Thanksgiving. We went there last year and booked through the Sandals website. This year we are using Michelle and the… –Michael T.
Wednesday, May 29th 2013
I want to thank you for the wonderful cruise you helped plan for my friend and I.I wanted so much for my friend who was visiting from Australia to have a good time because she hadn't been on a cruise in over 20 yrs. I was alson concerned with all the trouble Carnival had been having that everything would go well. It was a wonderful cruise and she really enjoyed it. I also have to say when i had any concerns or questions you where always available to answer my questions and put me at ease. THANKS AGAIN MAUREEN GALLAGHER AND FRIEND LINDY FROM AUSTRALIA I want to thank you for the wonderful cruise you helped plan for my friend and I.I wanted so much for my friend who was visiting from Australia to have a good time because she hadn't been on a cruise in over 20 yrs. I was alson concerned with all the… –MAUREEN G.
Friday, September 28th 2012
Michele made my first cruise experience a pleasant one. She was very attentive, knowledgable and followed up with me when after my cruise. My future cruises will be booked only by Michele and I highly recommend you do the same!
The Godoy Family
Monday, September 10th 2012
MY HUSBAND AND I WENT ON A CRUISE WITH NORWEGIAN,AND HAD THE BEST TIME WE HAVE EVER HAD.FOOD WAS WONDERFUL,ENTERTAINMENT WAS OUT OF THIS WORLD,CUSTOMER SERVICE WAS THE GREATEST,OUR CABIN WAS PERFECT. WE COULDN’T HAVE DONE ANY OF THIS WITHOUT OUR CRUISE AGENT MICHELE BACKUS. SHE IS AN OUTSTANDING TRAVEL AGENT AND WE WILL USE HER FOR ALL OF OUR TRAVELING NEEDS.
SINCERELY,
CATHY LANGEL
MY HUSBAND AND I WENT ON A CRUISE WITH NORWEGIAN,AND HAD THE BEST TIME WE HAVE EVER HAD.FOOD WAS WONDERFUL,ENTERTAINMENT WAS OUT OF THIS WORLD,CUSTOMER SERVICE WAS THE GREATEST,OUR CABIN WAS PERFECT. WE COULDN’T HAVE DONE ANY OF THIS WITHOUT OUR…
Friday, September 7th 2012
Dear Michele Backus/Cruise Planners
We are writing this letter to commend you on the excellent job you did planning our cruise vacation this year, we appreciate all your time and effort. I will tell you it was worth it, we had a wonderful time that exceeded our expectations.
We found Cruise Planners to be very professional, fairly priced, and helpful. We look forward to contacting you again soon to plan our next cruise.
Sincerely
The Mondo's
Dear Michele Backus/Cruise Planners
We are writing this letter to commend you on the excellent job you did planning our cruise vacation this year, we appreciate all your time and effort. I will tell you it was worth it, we had a wonderful time that…
